Refund Policy

This Refund Policy effective March 22, 2010, applies to credit and debit card payments. A valid reason is required for a refund. Only managers or supervisors are allowed to give refunds. All refunds must be submitted with the original receipt that has the following information:

• Date of transaction
• Check Number
• Items purchased
• Last four digits of the credit/debit card used

Once a refund is issued, the credit can take up to five business days to appear on the user’s statement.

All refunds and adjustments will be made to the original credit/debit card that was used for the returned purchase. Existing regulations prohibit the University from making a refund in cash when payment was made with a credit/debit card. If you do not receive the credit/debit card refund within five business days, please contact Rhonda Resler at (765) 494-8942.

Online Ordering Refund Policy

Fresh Express

This refund policy applies to credit and debit card payments processed through the PMU Fresh Express website. A valid reason is required for a refund. Only managers or supervisors are allowed to give refunds. All refunds must be submitted with the original receipt that has the following information:

• Name of customer
• Date of transaction
• Amount of refund

Once a refund is issued, the credit can take up to five business days to appear on the user's statement. All refunds and adjustments will be made to the original credit/debit card that was used for the returned purchase. Existing regulations prohibit the University from making refund in cash when payment was made with a credit/debit card. If you do not receive the credit/debit card refund within five business days, please contact Mary Enos at (765) 494-8944.